At 5XL Nutrition, we understand how important it is for our customers to stay informed after placing an order. That’s why we offer a seamless and transparent tracking system that lets you check your order status at any time. Whether you’re ordering your first supplement or are a regular buyer, our goal is to ensure that your order reaches you on time and without hassle.

Once you place your order on our website, you will receive a confirmation email along with a unique order ID. This ID allows you to track your supplement order online in real-time. Simply visit our “Track My Order” page on the website, enter your order number and registered email, and click on the “Track” button. You’ll instantly get details like your shipping status, courier partner, estimated delivery date, and any delays, if applicable.

We have partnered with trusted logistics companies to ensure quick and secure delivery across India. Typically, our standard delivery time is 3–7 business days depending on your location. In metro cities, delivery is often faster. We send updates at every stage — from dispatch to out-for-delivery notifications — so that you are never in the dark.

If you haven’t received an update within 48 hours of placing your order, we encourage you to reach out to our support team via email at support@5xlnutrition.com. Our team is available Monday to Saturday, 10 AM to 6 PM, to help you with any tracking concerns or delivery issues.

In rare situations such as courier delays or address issues, we proactively work with our logistics partners to resolve the problem and keep you updated. Our aim is to provide a smooth, stress-free delivery experience, because we know your fitness journey shouldn’t be interrupted by logistics.

We also take customer safety seriously. All our packages are sealed and tamper-proof. If you notice any damage or signs of tampering upon delivery, please refuse the package and contact us immediately.

At 5XL Nutrition, transparency is part of our promise. With our reliable tracking system, you can order with full confidence, knowing that your product will be delivered safely and promptly. Trust us to bring your supplements to your doorstep, on time and in perfect condition.